Frequently asked questions

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-Please note that the measurements listed in the size chart are meant as a guideline for fit. We carry items from several different brands, the sizes tend to vary from piece to piece. Most of our items run 'True to Size' unless noted in the description.

-We try on each style and let you know if we think it runs big/small and any other helpful sizing information in each product description.

How to Wash & Care for Sweaters
Washing

  1. Wash in cold water (below 30°C / 86°F)
    Always wash sweaters in cold water below 30°C. Hot water can cause shrinkage, especially for wool and cashmere sweaters.
  2. Hand wash whenever possible
    Hand washing is the gentlest method and helps maintain the sweater’s shape and texture. Avoid frequent washing, and try not to machine wash, as it may cause pilling.
    For small stains, gently apply a little toothpaste mixed with salt to the stained area and lightly rub.
  3. Use a laundry bag for machine washing
    If machine washing is necessary, turn the sweater inside out and place it in a laundry bag to reduce friction and prevent damage during the wash cycle.

How to Wash & Care for Jeans

  1. First wash color lock
    For the first wash, add a small amount of white vinegar to cold water. Turn the jeans inside out and soak for about 30 minutes to help set the color and reduce fading.
  2. Wash inside out
    Always turn jeans inside out and wash gently by hand or on a mild cycle to minimize fading and unnecessary wear.
  3. Avoid hot water
    Do not wash jeans in hot water, as it can cause significant shrinkage. Keep the water temperature below 30°C (86°F).
  4. Use mild detergent
    Choose a gentle detergent. Do not use bleach or products containing bleaching or fluorescent agents.
  5. Wash only when needed
    If the jeans are not heavily soiled, reduce the amount of detergent or simply rinse with water to preserve the fabric and color.
  6. Proper drying method
    When drying, hang jeans from the waistband using clips without pulling them tight. Turn them inside out and dry in a well-ventilated area away from direct sunlight. Sun exposure may cause fading or fabric stiffness.

Please see our returns policy HERE!

You can always make changes before checking out—simply go to your shopping bag to add or remove items.
If you have already checked out, please contact us, and we will do our best to adjust your order before it ships.